Who we are.

Our website address is:  https://knightonplaceserviceapartments.co.uk

This Website is a holiday booking and management service.  We collect information from you when you make a holiday booking on our site.  The collected information includes your name, email address, home address and phone numbers.

What personal data we collect and why we collect it.

Comments.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.  The Gravatar service privacy policy is available here: https://automattic.com/privacy/.  After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms.

This Website collects some personal Data from its Users.  We are required to gather certain personal data details about guests for the purpose of satisfying operational and legal obligations.  This personal data will be subject to the appropriate legal safeguards as specified in the UK Data protection Act 1998. 

Booking forms.

Among the type of personal Data that this Website collects by itself, or through third parties, are Usage Data, email address, first name, last name (surname), phone number, country, Zip/Postal code, date of birth, city, address and company name.  Complete details on each type of Personal Data are provided in dedicated sections of this private policy.  Personal Data may be freely provided by the User or, in case of  Usage Data, collected automatically when using this Website.  Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services.

Cookies.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies.  This option is for your convenience, so that you don’t have to fill in your details again when you leave another comment.  These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies.  This cookie contains no personal data and is discarded when you close your browser.

When you login, we will also set up several cookies to save your login information and your screen display choices.  Login cookies last for two days, and screen options cookies last for a year.  If you select “Remember Me”, your login will persist for two weeks.  If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser.  This cookie includes no personal data and simply indicates the post ID of the article you just edited.  It expires after 1 day.

Embedded content from other websites.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics.

Who we share your data with.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted 3rd parties such as Holiday Bookings Online and Mailchimp who assist us in operating our website or conducting our business, so long as the parties agree to keep this information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.

How long we retain your data.

Your booking data is kept on the booking system, namely holiday-bookings-online.com, for a period of 7 years.  Additionally, this Website hold a record of each apartment’s annual bookings for 7 years, which only shows the lead booker’s name – no addresses, email addresses or phone numbers are recorded.

What rights you have over your data.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.  You can also request that we erase any personal data we hold about you.  This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data.

Visitor comments may be checked through an automated spam detection service.

Your contact information.

Personal Data is collected for the following purposes and using the following services:  

Contacting the user, displaying content from external platforms, handling payments, interaction with external social networks and platforms, Platform services and hosting User database management.  

Additional information.

How we protect your data.

We implement a variety of security measures to maintain the safety of your personal information.  We use state-of-the-art encryption to protect sensitive information transmitted online.  Only employees who need to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

What data breach procedures we have in place.

What third parties we receive data from.